HMG was called in to look over billing and to determine whether the practice was making appropriate Medicare adjustments. Customized report development by HMG allowed the group to identify and re-bill $12,000 in charges that were previously adjusted as non-collectable.
So why develop reports? Simple reason is to summarize and find errors and trends in the practice. If you can see that your charges for a given cpt are way below last year and you know nothing has changed, you might want to check with your billing department to figure out why there was a difference.
Good reports are visual and give you a snapshot of what is going on with the practice. A good consulting company can recommend reports and will know how to best use your system to dig out the information that is hidden beneath the surface to allow you to figure out what is missing from your practice.